Comprehensive quality assurance checks and translation approvals

Ensuring that the translations we deliver to you are of the best possible quality is our main priority by far. This is why your content goes through all of the stages below to ensure that the translation fully adheres to the project brief and previously completed work:

  1. translation by a highly qualified and experienced native linguist
  2. revision by a second experienced linguist
  3. comprehensive quality assurance checks

However, no one understands your company, products and target market better than your employees and key stakeholders, which is why client review and translation approvals are an essential part of the production process. Coordinating such review processes for multilingual content can be a significant challenge, particularly when multiple markets and stakeholders are involved across the globe.

Fear not!

Our secure web-based platform has been specifically designed to allow your dedicated in-country contacts to quickly review translations before publication – from anywhere in the world, 24/7.

1. Review request

An automatic email notification informs you that a translation is ready for your feedback.

2. Login

Log in to our secure customer review platform.

3. Monitor

Upcoming, current and completed projects are available at a glance on your Dashboard.

4. Feedback

Add your feedback to the translated content and submit approved translation via the platform. All feedback is securely stored in this central platform and is accessible at a later date, if required.

5. Update

Your dedicated project manager will carefully review the feedback and share it with the translation team. The linguistic assets such as translation memories and glossaries will be updated to include your latest feedback.

Improve productivity and efficiency through automation of manual processes
Apply tracked changes, leave comments and deliver the approved file with just one click
Easily capture all translations, approvals and relevant comments in a central platform
Track when changes are made and by whom
Eliminate file transfers by working directly in an online platform
Overview of completed, ongoing and upcoming projects
Clear understanding of where the translation memory matches are coming from (project, date text was last modified, etc.)
Reduce communication overhead and turnaround times with the help of event-based notifications that notify you when a file is ready to be approved or when the approval has been completed
Direct access to the relevant up-to-date approved terminology from your glossaries while reviewing the translation to ensure maximum consistency across all work
Easily integrate content approvals in your schedule