Comprehensive quality assurance checks and translation approvals
Ensuring that the translations we deliver to you are of the best possible quality is our main priority by far. This is why your content goes through all of the stages below to ensure that the translation fully adheres to the project brief and previously completed work:
- translation by a highly qualified and experienced native linguist
- revision by a second experienced linguist
- comprehensive quality assurance checks
However, no one understands your company, products and target market better than your employees and key stakeholders, which is why client review and translation approvals are an essential part of the production process. Coordinating such review processes for multilingual content can be a significant challenge, particularly when multiple markets and stakeholders are involved across the globe.
Our secure web-based platform has been specifically designed to allow your dedicated in-country contacts to quickly review translations before publication – from anywhere in the world, 24/7.
1. Review request
An automatic email notification informs you that a translation is ready for your feedback.
Log in to our secure customer review platform.
Upcoming, current and completed projects are available at a glance on your Dashboard.
Add your feedback to the translated content and submit approved translation via the platform. All feedback is securely stored in this central platform and is accessible at a later date, if required.
Your dedicated project manager will carefully review the feedback and share it with the translation team. The linguistic assets such as translation memories and glossaries will be updated to include your latest feedback.