Below is a selection of questions that we get asked most.
Obtaining an accurate word count by simply providing us with a URL is particularly error-prone, as the possibility of including obsolete pages or overlooking relevant content is very high.
While there are many tools available that allow us to calculate the word count of a website, we have previously found that this results in a rather inflated word count and an inaccurate (and potentially prohibitively expensive) cost estimate.
In order to ensure that our cost estimate is as accurate as possible, please provide us with the web pages that you would like us to translate. These can be file formats such as XML, XHTML or HTML. Your webmaster should be able to provide these to you. Providing us with these files will also minimise any post-processing work for your webmaster, as we would be able to return the translation in the same file format.