Legal translations for a global car rental agency

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How we support one of the world’s largest car rental agencies to win contracts to provide car rental services at airport locations across Europe.

Language solution:

The challenge

Our client is one of the world’s largest transportation solutions providers. It offers a comprehensive portfolio of solutions, including car and van hire, carsharing, vanpooling, and specialised vehicle rental such as HGVs, temperature-controlled vehicles and accessible minibuses. Its parent company employs more than 100,000 people, operates more than 10,000 branches worldwide, and has a fleet of 2 million vehicles.

As a company that operates internationally, our client needs to support its multilingual staff with watertight car rental agreements in multiple languages.

Our client also strengthens its global presence as a vehicle rental provider at various airport locations. Commercial spaces at popular destinations come at a premium, and so our client regularly participates in tenders to win lucrative contracts at these sites. The proposal writing process involves translating persuasive arguments regarding the company’s pricing structure, fleet, sustainability initiatives and marketing efforts, as well as detailed responses to RFPs in relation to deliverables, service level agreements, governance models, compliance and reporting.

Our client was looking for a trusted translation partner with experience in legal matters that could support its wide-ranging translation needs and meet its challenging timelines.

Our client

The solution

Our client commissioned Planet Languages to translate its vehicle rental agreements, contracts and RFP responses into various languages.

By working with in-country language professionals with extensive knowledge of both source and target jurisdictions, Planet Languages harnesses the power of translation technology tools to translate all legal material accurately and consistently. And when timescales are short and volumes are high, Planet Languages’ highly proficient project management team engage translation teams with skill and sensitivity to ensure that content is available in multiple languages ahead of key dates.

The result

Our client’s compelling proposals, presented in multiple languages, have allowed them to retain existing contracts and win new ones to provide car rental services at major airports across Europe.

Business and leisure travellers benefit from precisely worded, unambiguous car rental agreements, which strengthens their trust in the brand.

Our client’s investment in professional language services has helped drive its reputation and underline its credentials as a worldwide leader in the car rental industry. With an even stronger presence across Europe thanks to Planet Languages’ legal translation expertise, our client has substantially increased its market share in this sector.

What the client said

“Thank you so much for your support! All is in perfect order.”
Assistant Vice President, European Airport Properties & Relations

Find out more

Do you need support in making your legal content multilingual? If you’d like to find out more about how legal translation can help your business, contact us to schedule a consultation.

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