Privacy Policy

Planet Languages Limited (subsequently referred to as “we”) greatly respects your privacy. As a result, we take the responsibility of protecting your personal information such as name, address, email address, telephone number, etc., very seriously.

1. Use of Cookies

A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies themselves. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance our website performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our site, making it more convenient for you.

This website uses cookies so that we can serve you better. This site uses visitor tracking software that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of the website. All user data collected in this manner is anonymous.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. You do not need to have cookies turned on to successfully access our website. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information.

2. Data minimisation and avoidance

We will observe the principles of data minimisation and data avoidance. That means that we will collect, process and use as little personal data as possible.

We will collect, process and use your personal data only if this is necessary for substantiating, implementing or terminating a contractual customer relationship or similar.

In the remainder of cases, we will only collect, process and use personal data relating to business decision-makers and budget holders in small, medium and large organisations in whom Planet Languages has a legitimate business interest. Your personal data will only be used to share content which we believe to be relevant and of interest to you.

You can ask us to update the information we hold for you or withdraw your consent at any time. On receipt of your request, we will update your information accordingly, or stop processing and/or delete your data (subject to compliance with our legal obligations or overriding legitimate interest). Requests to update or to delete your information, or to withdraw your consent, should be sent to:

4. Automatically generated data

As you browse the pages on our website, personal data may be automatically processed. Typically, this relates to the name of your internet provider, your IP address, the browser you are using, your operating system, the web pages you visited on our website and the domain from which you accessed our website. In all the above-mentioned cases the processing of such data is carried out anonymously, which means that it is impossible for us to assign and therefore identify any individual person from this data.

5. Third party access to your personal data

Any collection of personal data will be carried out by us, not a third party supplier, and we will never sell your data to any third parties. We always strive to ensure that any service providers or subcontractors we employ to help us fulfil our contractual obligations to you also adhere to the relevant legal data protection regulations and the resulting obligations from this Privacy & Data Protection Policy notice.

6. Security

We have put technical and organisational measures in place to protect your data against loss, alterations, theft or access by unauthorised third parties.

7. Children

The collection of personal data relating to persons under the age of 18 years is not within our interests. Should it come to our attention that such data has been passed to us without the approval of the parents or legal guardian, this data will be deleted immediately.

8. Deletion and blocking

We will delete your personal data when the associated business objective ceases to apply or when the relevant legal data protection regulations call for this. For example, we will delete the data collected for a competition if you have not consented to your data being collected, processed and used for any other purpose. In cases of consent being given, we will delete your data following the retraction of your approval or the discontinuation of the purpose of your consent (see item 3 above).

If requested, we will totally block or partially block your personal data. With regard to this, you will need to inform us of the extent and the duration that this should be carried out for. As long as this is technically possible, you will be able to exclude your data from being processed and used for certain purposes.

Our web pages may contain hyperlinks to other websites. These are electronic cross-references that allow web pages from other organisations to be accessed. Please note that this Privacy & Data Protection Policy notice does not apply on these linked websites. Please consult the data protection regulations for that particular website.

10. Revisions to this Privacy & Data Protection Policy notice

We keep this Privacy & Data Protection Policy notice constantly up-to-date, to ensure compliance with current UK and EU legislation. As a result, it may be necessary to revise this Privacy & Data Protection Policy notice to accommodate any factual or legal changes to our conditions. By continuing to access our website we will assume that you have consented to these revisions.

11. Questions

Should you have any specific questions relating to the collection, processing and utilisation of your personal data, you are very welcome to contact us at:

Revised 18 January 2022